All solution partners
Solution Partner — CRM & ITSM
Freshworks
Same easy software. New AI superpowers.
01 — About the partnership
Why Freshworks is in our stack.
Freshworks builds purpose-built software for IT, customer service, and sales teams — Freshservice, Freshdesk, and Freshsales — now supercharged with Freddy AI Copilot and Agent. NXT AIS implements Freshworks across the customer and employee experience stack for SEA enterprises.
02 — Capabilities
What we deliver.
- Freshservice ITSM and ESM with Freddy AI Agent
- Freshdesk omnichannel customer support
- Freshsales CRM with conversational AI
- Migration from legacy ITSM (ServiceNow, BMC, ManageEngine)
03 — Outcomes
Why clients choose this partnership.
- 01
- Faster time-to-value than legacy ITSM platforms
- 02
- Freddy AI bundled across the suite
- 03
- Strong fit for mid-market and growing enterprises
04 — Talk to us
Implement Freshworks with NXT AIS.
A 30-minute call is the fastest way to scope the right engagement size.



