The ITIL® 4 Specialist: DSV certification is necessary for the ITIL® 4 Managing Professional certificate, which assesses a candidate's knowledge of how to manage effective IT-enabled services and teams. You will be better equipped to understand the benefits of agile and lean work processes with the help of this certification.
The following prerequisites must be met before enrolling in the ITIL 4 Specialist: Drive Stakeholder Value course:
The goal of the ITIL 4 Specialist: Drive Stakeholder Value certification course is to provide candidates with an understanding of all forms of engagement and interactions between a service provider and their clients, users, suppliers, and partners, including critical CX, UX, and journey mapping concepts. It also gives experts a tactical and strategic plan for organizing and putting continuous improvement into practice with the necessary agility.