The ITIL® 4
Specialist: DSV certification is necessary for the ITIL® 4 Managing
Professional certificate, which assesses a candidate's knowledge of how to
manage effective IT-enabled services and teams. You will be better equipped to
understand the benefits of agile and lean work processes with the help of this
certification.
The following prerequisites must be
met before enrolling in the ITIL 4 Specialist: Drive Stakeholder Value course:
The goal of the ITIL 4 Specialist:
Drive Stakeholder Value certification course is to provide candidates with an
understanding of all forms of engagement and interactions between a service
provider and their clients, users, suppliers, and partners, including critical
CX, UX, and journey mapping concepts. It also gives experts a tactical and
strategic plan for organizing and putting continuous improvement into practice
with the necessary agility.